Troubleshooting
There is nothing more bugging than a bug. 🐛 Here’s a list of all possible issues you may come across on xfree.com and their troubleshooting.
I have issues with playing videos
Being able to watch videos without any disruption is essential. If your content doesn’t load, lags, or has performance issues, try working through these troubleshooting steps.
Refresh the page 🔄
Refreshing your page may help resolve your issue in most cases. Try refreshing the page by tapping on the Refresh button in your browser.
Quit and reopen your browser
Additionally, try to restart your browser application by force closing and opening again:
On iPhone: Open the App Switcher, swipe right to find the browser, then swipe up on the browser. Tap on the app to open the browser again.
On Android: Swipe up from the bottom, hold, then let go. Swipe up on the app. Tap on the app to open the browser again.
On desktop: Click on the red cross button in the top-right (Windows), or top-left (OSx) corner of the screen. Start the browser again the usual way.
Check Internet connection
Weak data or Wi-Fi signal can also impact your experience on xfree.com. Try switching between Wi-Fi to mobile data to troubleshoot whether or not the issue is related to connectivity.
Check for third-party extensions
Extensions to your browser, such as AdBlock and others, may cause your content to be displayed incorrectly. Try to disable your extensions first and then restart your browser.
Your device is not powerful enough
If you are still experiencing issues, your device may be too old or not powerful enough to run xfree.com smoothly. Try running xfree.com on a different device and see if your experience has improved.
Were these steps helpful? If you are still experiencing issues with xfree.com, don't hesitate to get in touch with us through our Contact form or at info@xfree.com and describe your problem in as much detail as possible. For the sake of giving you the best guidance, don’t forget to mention your type of device as well.