Troubleshooting

There is nothing more bugging than a bug. 🐛 Here’s a list of all possible issues you may come across on xfree.com and their troubleshooting.

I have encountered inappropriate or offensive content

Sorry to hear that! We keep a close eye on our content, but something can slip through the cracks on rare occasions. 😣 Suppose you find something you consider inappropriate, offensive, or against our Terms & Conditions.
In that case, the best thing you can do is to report it to us!

On mobile: 

  1. While watching the video you wish to address, tap on the Share symbol on the right side of the screen
  2. Slide all the way to the right and tap Report 
  3. Tell us some details about why you think we should take a look (a simple “I don’t like it” will do) and hit Send
  4. Thanks for making xfree.com a bit better place! 🙏

On desktop: 

  1. While watching the video you wish to address, click More on the right side of the screen
  2. Find and click on Report video 
  3. Fill in your email address and some additional information (a simple “I don’t like it” will do) and hit Send
  4. That's all there is to it! We will review your report and interfere in case of any wrongdoing!

🙋🏼‍♀️ Wait, here is more! You can as well report users alone. You can do that by going into their profile, then clicking on the three dots  next to their username and hitting Report.

If anything, feel free to use our Contact form or send your message to info@xfree.com. We will try to process it as fast as we can and let you know the conclusion. Thank you for improving our safe space on xfree.com! 👯‍♂️

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